Privacy Policy
We at Balinen value and prioritize our customers' privacy. This Online Privacy Notice outlines the types of personal information we collect at www.balinen.com (referred to as the “Site”), how we use that information, with whom we share it, and the various options available to users regarding our data practices. We also detail the measures we take to safeguard your information and how you can contact us to discuss our privacy policies further.
INFORMATION WE COLLECT
The personal information we collect from users of our Site includes, but is not limited to:
- Contact information (such as name, postal address, telephone number, and email address)
- Login credentials for the Site
- Payment information (such as card details)
- Purchase and transaction information (including serial numbers for product registration)
- Other personal information from content users provide, such as through our live chat feature.
Information Collected by Automated Means
When you use our Site, we may gather certain information through automated technologies like cookies, web server logs, web beacons, and JavaScript.
Cookies are files that websites send to your computer or other Internet-connected devices to uniquely identify your browser or store information on your device. Our Site may use cookies and other types of local storage. Your browser may provide options to notify you when you receive cookies and how to restrict or disable them. However, if you do not accept cookies, some features of our Site and other online services may not function properly.
In addition to cookies, our web servers may log information such as your device type, operating system, browser type, domain, language, and the country and time zone of your device. We may also log details about your interactions with the Site, including the pages you visit. To manage automated information collection, we may use tags known as “web beacons” on our web pages. Web beacons are small files that connect web pages to specific web servers and their cookies. We may also utilize third-party web analytics services on our Site to analyze user engagement, which may involve disclosing your IP address or other automated data.
Some web browsers and devices allow you to indicate that you do not wish to be “tracked” online. Currently, we do not alter your experience based on such signals.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information mentioned above to:
- Provide products and services
- Create and manage your account and process payments
- Send you catalogs and promotional materials
- Communicate with you and manage your participation in events, programs, offers, surveys, and market research
- Respond to your inquiries
- Perform data analyses (including anonymizing and aggregating personal information)
- Operate, evaluate, and improve our business (including developing new products and services)
- Protect against, identify, and prevent fraud and other unlawful activities
- Comply with legal requirements and our policies
We may also use information collected through automated means for purposes like customizing user experiences, delivering tailored content, and managing our Site and business operations. Our Site is not designed to respond to “do not track” requests from browsers.
INFORMATION WE SHARE
We do not sell or disclose personal information we collect about you, except as described in this Online Privacy Notice. We may share personal information with service providers who perform services on our behalf. For example, Neiman Marcus Direct serves as our fulfillment agent. We do not permit our service providers to use or disclose the information except as necessary to provide their services or comply with legal obligations.
We may also share certain personal information with our affiliates and third parties whose products or services may interest you. You have the right to prevent the disclosure of your information for marketing purposes. To opt-out, you can contact us as outlined in the “How To Contact Us” section below.
Additionally, we may disclose your information if required by law, to law enforcement, or when necessary to prevent harm or investigate suspected fraud. We also reserve the right to transfer personal information in the event of a sale or transfer of our business or assets.
NOTICE TO CALIFORNIA RESIDENTS
California residents may request a list of certain categories of personal information disclosed to third parties for direct marketing purposes during the preceding calendar year. To make this request, please contact us as specified in the “How to Contact Us” section below.
YOUR RIGHTS AND CHOICES
We provide options regarding your personal information. To update preferences or request removal from mailing lists, please contact us as indicated in the “How To Contact Us” section. You may request access to or correction of your personal information, withdraw consent, or object to processing under applicable laws.
DATA TRANSFERS
We may transfer personal information collected through the Site to countries other than where it was originally collected, including the United States, which may not have the same data protection laws. We will protect your information as described in this notice during such transfers.
HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical, and physical safeguards to protect the personal information you provide against unauthorized access, loss, or misuse.
LINKS TO OTHER WEBSITES
Our Site may contain links to other websites for your convenience. These sites operate independently and may have their own privacy policies, which we recommend you review. We are not responsible for the content or practices of these linked sites.
UPDATES TO OUR ONLINE PRIVACY NOTICE
This Online Privacy Notice may be updated periodically without prior notice to reflect changes in our data practices. Significant changes will be clearly posted on our Site.
HOW TO CONTACT US
If you have questions or comments about this Online Privacy Notice, or if you would like us to update your information or preferences, please contact us at info@balinen.com.
